Shipping Policy

Thank you for shopping with Contractortooldepot. We are committed to ensuring that your order is processed and delivered in a timely and secure manner. Please review our shipping policy below:

1. Order Processing

All orders are processed within [1–3 business days] (excluding weekends and holidays).
You will receive an email confirmation once your order has been shipped, including tracking details if available.

2. Shipping Methods & Delivery Time

We offer several shipping options at checkout:

Standard Shipping: 5–7 business days
Expedited Shipping: 2–3 business days
Express Shipping: 1–2 business days

Delivery times may vary depending on your location and chosen shipping method.

3. Shipping Rates

Shipping fees are calculated at checkout based on your location and the shipping method selected.
Free shipping may be available for orders over $50

4. International Shipping

We currently ship to select countries outside of HONG KONG.
International shipping times and fees vary depending on the destination.
Customs duties, taxes, and other import charges are the responsibility of the customer.

5. Tracking Your Order

Once your order ships, you will receive a tracking number via email. Please allow up to 48 hours for tracking information to update.

6. Delays & Lost Packages

While we strive to meet all delivery timelines, delays may occur due to weather, holidays, customs, or carrier issues.
We are not responsible for lost or stolen packages after they have been marked as delivered.

7. Incorrect Shipping Information

Please ensure that all shipping information is correct at the time of purchase. We are not responsible for delays or losses due to incorrect addresses provided by the customer.

8. Contact Us

If you have any questions about your shipment, please contact us:

Email: service@contractortooldepot.com
Phone: +852 54400147
Address: WANJI LIMITED
"FLAT 1506, 15/F, CHEUNG FUNG
COMM BLDG, 21-25 CHEUNG SHA
WAN ROAD, SHAM SHUI PO
HONG KONG"